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Privacy Policy

At 1Up Books, we take your privacy very seriously. This policy is intended to inform you on how we use and collect your personal information. By using this site, you consent to the practices described in this policy.  We encourage you to review this policy often, as it may change at any time.  Any such changes will be immediately posted to this page.

Collection and Use of Information

The personal information you provide on our site is used solely for our purposes, and will never be shared with any third party, unless required to facilitate your order, required by law, or to prevent or investigate fraud or unauthorized transactions. With the exception of credit card information, we may store any personal information you voluntarily provide on our website such as your name, shipping address, email address, etc. This information will be used to facilitate your order and enhance your experience on our site. Financially sensitive information, such as credit card numbers, will be stored securely with our payment gateway provider, Authorize.net, who is responsible for maintaining the security of such information. Please note that your financial information will not be visible to us, and we will only charge your account with your consent. For example, if your rent a product on our website, we require that you agree to our rental agreement, which states that you consent to us charging specific fees if you fail to return the product when due. We may contact you regarding information regarding your order, or to promote our company or website; however, you may opt out of receiving promotional emails from us at any time.

Our Commitment to Security

Any financially sensitive data you submit through our website, such as credit card numbers, are encrypted with 256-bit encryption and sent via Secure Socket Layer (SSL) to our payment gateway provider, Authorize.net. Any other personally identifiable information you provide through our website, such as email address and shipping address, is also encrypted and sent via SSL to our secure servers, where it will only be available to those with special access rights and who are required to keep such information confidential. When entering sensitive information on our website, you may verify that the page is secure by noting the “https” in front of the web address in your browser’s address bar. The “https” certifies that any information you enter on that particular page will be encrypted before being sent over the internet.

External Links

This privacy policy applies to information collected on this website only. Our site may contain links to separate websites which have separate privacy policies. Therefore, we assume no responsibility or liability, whatsoever, for any content or actions on third party websites.

Statistical Data

When you visit our site, we automatically log your IP address, and other information such as browser type, operating system, and referring page. We utilize this information to help us evaluate the performance of our website, to track what website our visitors used to find us, and to help improve your user experience. This information is stored anonymously, and is not tied to any personally identifiable information.

Cookies

Our website may use cookies depending on the features utilized. Cookies are files stored on your computer which identify you, and help provide a seamless experience while you are logged into your account. Cookies may also be used in combination with log files to provide us with more comprehensive statistical data. Again, this information is stored anonymously, and is not tied to any personally identifiable information.

Contact Information

If you wish to correct, update, or remove any information that may be in our records, please Contact Us with the details of your request. You may also email us at contact@1upbooks.com.